Frequently Asked Questions

Find answers to the most common questions about ImmersaLang

General Questions

What is ImmersaLang?

ImmersaLang is an innovative language learning platform that uses artificial intelligence to create immersive conversations with native-like speaking partners. Our platform helps you practice real-world conversations in your target language at any time, providing personalized feedback and adapting to your learning pace.

How is ImmersaLang different from other language learning apps?

Unlike traditional language learning apps that focus on vocabulary and grammar exercises, ImmersaLang emphasizes conversational practice with AI language partners that simulate real-world interactions. Our platform provides:

  • Natural conversations with AI partners that adapt to your proficiency level
  • Immediate feedback on pronunciation and grammar
  • Cultural context and situational learning
  • Personalized learning paths based on your goals and interests
  • Unlimited practice opportunities at any time of day

Which languages does ImmersaLang support?

ImmersaLang currently supports learning in the following languages:

  • English

We're continuously working to add more languages to our platform. If you'd like to request a specific language, please contact our support team.

Account & Subscription

How do I create an account?

Creating an account is simple:

  1. Visit our website or download our mobile app
  2. Click on "Sign Up" or "Get Started"
  3. Enter your email address and create a password
  4. Complete your profile by selecting your native language and the language you want to learn
  5. Choose a subscription plan that fits your needs

Once these steps are completed, you can immediately start conversing with your AI language partners!

What subscription plans do you offer?

ImmersaLang offers several subscription options to fit different learning needs and budgets:

  • Basic Free: Ideal for beginners who want to try out the platform
  • Standard Plan: Perfect for dedicated learners with regular practice
  • Premium Plan: The most comprehensive learning experience with all available featuress
  • Lesson Packages: Ability to buy lessons as a package with 3/9/27 lessons

Visit our Pricing Page for current rates and detailed feature comparisons.

How do I cancel my subscription?

You can cancel your subscription at any time through your account settings:

  1. Log in to your ImmersaLang account
  2. Go to "Account Settings"
  3. Select "Subscription"
  4. Click on "Cancel Subscription"
  5. Follow the prompts to confirm cancellation

After cancellation, you'll continue to have access to your subscription until the end of your current billing period. We don't offer prorated refunds for unused time on your subscription.

If you have any issues with cancellation, please contact our support team at support@immersalang.ru.

Learning Experience

How do the AI conversation partners work?

Our AI conversation partners use advanced natural language processing and machine learning to create realistic, dynamic conversations:

  • They adapt to your proficiency level, gradually increasing complexity as you improve
  • They can role-play different scenarios (ordering at a restaurant, job interview, etc.)
  • They provide contextual corrections and explanations for grammar and vocabulary
  • They remember your previous conversations and common mistakes to help you improve
  • They can speak at different speeds and use different accents based on your preferences

You can interact with the AI partners through text chat or voice conversations, depending on what skills you want to practice.

How does ImmersaLang track my progress?

ImmersaLang uses a comprehensive progress tracking system that monitors various aspects of your language learning journey:

  • Vocabulary acquisition and retention
  • Grammar accuracy and improvement over time
  • Pronunciation clarity and accent reduction
  • Conversation fluency and response time
  • Topic mastery across different contexts

You can view detailed progress reports in your dashboard, including strengths, areas for improvement, and personalized recommendations for focused practice.

Can I practice specific topics or scenarios?

Yes! ImmersaLang offers a wide range of conversation topics and scenarios to choose from:

  • Everyday situations (shopping, dining, travel, etc.)
  • Business and professional contexts
  • Academic discussions
  • Cultural topics specific to your target language
  • Custom topics based on your interests or needs

You can select specific scenarios before starting a conversation or let our system recommend topics based on your learning goals and current proficiency level.

Technical Support

What devices does ImmersaLang work on?

ImmersaLang is available on multiple platforms:

  • Web browser (Chrome, Firefox, Safari, Edge)
  • iOS mobile app (iPhone and iPad)
  • Android mobile app

How do I get help if I'm having technical issues?

If you're experiencing technical difficulties, we offer several support options:

  • Visit our Help Center for troubleshooting guides
  • Contact our support team at support@immersalang.ru
  • Use the in-app chat support feature (available during business hours)
  • Check our System Status page for any known issues

Our support team typically responds within 24 hours, and Premium subscribers receive priority support with faster response times.

Does ImmersaLang work offline?

ImmersaLang primarily requires an internet connection to access our AI conversation partners and sync your progress. However, we do offer some limited offline functionality:

  • Downloaded vocabulary lists and flashcards
  • Grammar reference guides
  • Pronunciation exercises (limited selection)

Your progress in offline mode will sync with your account the next time you connect to the internet.

Can't find what you're looking for?

Contact Us Return to Home