Privacy Policy
Last updated: April 10, 2025
Introduction
ImmersaLang ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform.
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information that you provide directly to us when you register for an account, create or modify your profile, set preferences, or make purchases through the platform.
Personal Information
- Name and contact information (email address, phone number)
- Account login credentials
- Profile information (profile picture, language preferences)
- Payment and billing information
- Communication preferences
Learning Data
- Voice recordings for language practice
- Text conversations with our AI language partners
- Learning progress and assessment results
- Usage statistics and learning patterns
Automatically Collected Information
- IP address and location information
- Browser and device information
- Usage data and interaction with our platform
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our language learning services
- Personalizing your learning experience
- Processing payments and managing your account
- Analyzing usage patterns to improve our platform
- Communicating with you about updates, features, and offers
- Responding to your requests and providing customer support
- Ensuring the security of our platform
- Complying with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service providers who perform services on our behalf
- Payment processors to complete transactions
- Analytics providers to help us improve our services
- Legal authorities when required by law
- Business partners with your consent
We do not sell your personal information to third parties.
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence.
We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including the use of Standard Contractual Clauses approved by the European Commission.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your personal information
- Right to correct inaccurate information
- Right to delete your personal information
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Children's Privacy
Our services are not intended for children under the age of 16 without parental consent. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@immersalang.online
- By visiting the contact page on our website: Contact Us